The most important concern of The Department is the execution
of superior customer service and excellent pricing while
remaining high in score for quality of service. The main way by
which we accomplish this is by giving a professional image over
the phone and in person.
Our first priority is the prompt and polite customer service we
practice on an everyday basis. Through an array of services we
integrate liberal and professional services into our basic
operational procedures. We strive constantly for the best
customer service experience while being there for them and
helping them to get their documents served by understanding
and respecting the customer 24/7/365.
Study of the highest quality by our employees is fundamental
to our mission. The Department is one of a very small number of
professional government certified courier and process server
service companies and are determined to keep our customer
service superior at all times. We are not just simply couriers and
process servers serving documents, but active learners,
contributors, workers and practice learning and excellent
customer service everywhere we go.
The Department is welcoming new customers such as
attorneys, businesses and individuals of all classes and
statures. By being strongly committed to excellent customer
service we are proud and honored of our heritage.
A wonderful closeness and willingness to help others is
discerned by our attorneys, customers and businesses for
those who are using our service. Our messenger family is close
and supportive while we help customers of all sorts every step
of the way.
In the Los Angeles County and the surrounding counties, The
Department offers public help and services in a variety of areas
such as courier and messenger service, service of process of a
variety of documents, the execution of the collection of
judgements, court filing and shipping services. We are also
interested in our customers welfare by maintaining our pricing at
an affordable rate of $46.20 for a small claims.
The Department has developed a convenient way to order and pay for
courier services as well as service of process orders. We expect to
maintain our customer service level and pricing and to expand our
services to reach the apex of customer service. Therefore, our plan and
commitment and business policies are expanding and will continue
toward building complete customer satisfaction in all areas.
Revised 3-24- 2016